A quality management solution can be defined as the implementation of dedicated activities to obtain continuous improvement, and enhance the organization efficiency. Those activities driven by quality tools and concept such as Problem solving by using root cause analysis method, Customer satisfaction concept, Process mapping and Reduce waste and increase efficiency by implementing lean methodology.

Here some benefits of Quality Management solutions

Customer Satisfaction
Ensure the customer is satisfied by meeting their requirements, and will thus enhance the confidence of the customer. Attaining customer satisfaction is a great achievement for the organization that will assist in capturing the market, or increase the market share

Consistent Products
Implementing a quality management system can assist to attain more consistency in the activities, and enhance the effectiveness by improvement in the resources and time usage. 
Implementation of Best Practices & Process Improvement
The discipline of quality includes the efforts directed towards the improvement of processes, being used to maintain consistency, reduce expenditures, and ensure production within the schedule baseline.

Increase Production
Improved production is achieved due to proper evaluation techniques being applied, and better training of the employees. A strict process control is directed towards performance consistency, and less scrap. Supervisors experience less late night problematic phone calls, since the employees are trained and quality system in place. 

Less Rework
Quality is measured continuously due to the appropriate procedures that ensure immediate corrective actions on occurrence of defects. Since efforts are directed towards quality products, rework due to warranty claims is minimized. This reduction increases customer confidence, and increase in business. 

Increased Financial Performance
Investment in quality are rewarded by improved financial performance.
 
Increase Market Share
Other quality benefits include proper management of project risks and costs, and identification of development prospects. This results in an increase in market share and reputation, and capability to react to industry opportunities.
 
Improvement Communications
The quality emphasizes the issues related to operations management. This encourages frequent interaction between project departments or groups, and promotes harmony. All these factors contribute to improved quality, and customer satisfaction.

Using standards is powerful tools for business field can offer great results for all size of organization such as ISO 9001, CABAHI, JCIA, Academic Accreditation, and other certification.

Here some benefits of implementing standards:

Improving performance
Success is all about how you perform at every level of your organization. standards promote a culture of continual improvement.

Reducing business risk
Businesses today simply can’t afford to take an improvised, reactive approach to risk. Using standards can help you to identify your risks and minimize them.

Becoming more sustainable
By helping you to take a close look at how you’re using energy and resources, using our standards can save you money and improve your image while benefiting the environment.

Encouraging innovation
In a global economy of rapidly emerging new technologies and markets, standards help set the rules and establish the frameworks, making it easier to innovate successfully.

Standards for services
If you’re operating in a service industry, you need to pay close attention to your processes to ensure quality doesn’t slip. A whole range of standards can help you out.
For example, ISO International Standards help businesses of any size and sector reduce costs, increase productivity and access new markets.
For small to medium sized enterprises (SMEs), standards can help to:

• Build customer confidence that your products are safe and reliable
• Meet regulation requirements, at a lower cost
• Reduce costs across all aspects of your business
• Gain market access across the world

Excellent customer service, employee satisfaction and enthusiasm, and office organization are all desirable characteristics of a company. that’s why key performance indicators (KPIs), which are a necessary part of any business aiming for success. KPIs are used by organizations to measure, monitor and manage performance; they allow employers/employees to envision what needs to be done to improve their organization.

KPIs “represent a set of measures focusing on those aspects of organizational performance that are the most critical for the current and future success of the organization. KPIs are an invaluable form of business intelligence. When determined by an organization, they can educate every member of the company with regards to developing a strong team approach to business. Monitoring, managing and analyzing KPIs takes time and energy, so it is necessary that appropriate ones are chosen to address the specific needs of the company. dashboards are generally used to facilitate the easy monitoring of an organization’s KPIs.

Here some benefits of implementing KPIs

• a KPIs will “tell you an action that needs to take place. If a KPI has been correctly assigned to a company, it will have a “flow-on effect” which will in turn benefit the company .
• KPIs can create a type of benchmarking within one’s business. A person can see the present quality of their business and with the use of KPIs, they can envision the business they want to become; they help companies become what they deem the epitome of success through the process of managing, monitoring and analysis.
• KPIs dashboard will check the rate at which the chosen KPI is succeeding or failing. If the results of the KPI are not improving, the dashboard will visually alert staff that changes must be made. It will then be possible to analyze what could have caused the shortcoming and allow staff to quickly remedy the situation .
• Performance dashboards facilitate getting “the right information to the right users at the right time to optimize decisions, enhance efficiency, and accelerate results.
• Allow users, managers and companies to measure and manage targets and goals.
• Track project performance and report to project shareholders.
• Keep the right people within an organization kept up-to-date with business KPI performance.
• Intuitive snapshot of performance against goals.
• Supports multi-site / locations / departments for a view of the whole organization.
• Transparency of performance at all levels.
• Translate vision and strategy.
• Highlight organizational weakness and set KPIs to improve performance.
• Gain a competitive advantage.

Regular staff training is essential in helping this ongoing skill development. This can often be a worry to business managers though, due to its ongoing cost to the business. There are a number of important reasons why ongoing staff training can be beneficial to the business and should therefore be made a priority. With a quality training plan in place, you will also see your return on investment within your balance sheet.

Here some benefits of training and staff development:

• Keep up with industry changes
  Industries are constantly changing and so it is important for a business to develop to avoid being left behind. It’s also important to make sure your business is complying with any industry regulations, which can be achieved through ongoing training, making sure your staff’s skills and knowledge are up-to-date
• Be in touch with all the latest technology developments
  New technology is being developed all the time and so it is not sufficient to run a one-off training session. Regular training needs to take place to ensure that staff are using all the latest technology comfortably and to its full potential
• Stay ahead of competitors
  Standing still can kill your business, so by making sure your staff are constantly advancing, you will continue to move forward are remain competitive within the marketplace
• Be able to see weaknesses and skill gaps
  With regular training, a business can more easily identify any gaps in the market and skill gaps within the existing workforce. By identifying these gaps early, there is time to train staff in these required areas so they can fulfil the role effectively
• Maintain knowledge and skill
  Although one off training may be provided to new starters, or other employees, it’s important that training schemes are put in place to help develop skills throughout their job. To retain knowledge, skills need to be practiced and refreshed on a regular basis so elements aren’t forgotten.
• Advance employee skills
  Once a business has spent money on providing basic level skills, these can easily be built upon and improved to provide much more benefit to the business. Staff that know more can bring more to the table, and your business will reap the rewards
• Increase job satisfaction levels
  Through continued investment from the business, staff can have a much higher sense of job satisfaction, which can improve their motivation towards their work. This reduces employee turnover and increases productivity, which directly improves the profitability. It also prevents competitors from taking away your best employees by offering training incentives
• Provide internal promotion opportunities
  Employing new staff involves high recruitment costs and hiring fees. However, with ongoing training, your existing staff can become more eligible for internal promotions. Unlike new staff, you can guarantee they have a complete knowledge of your business, the correct skill set and are people that you know and trust.
• Attract new talent
  All businesses want to have the best employees and so with ongoing training, this will not only mean better staff retention, but the business may also attract better talent from the start, as this gives the business a good image and is a key feature many people look for within their job search.

As you can see, ongoing training is important not just to employee development, but it also affects the success of your business.

Provide the foundation on which to develop an organization. The excellent model provides a collection of best management practices for each key management area (e.g. governance, leadership, planning, customers, employees, work processes, suppliers and partners, resource management, performance measurement). These practices can be implemented at any stage of an organization’s life cycle. A start- up organization can implement the best management practices right the first time while an organization that has been operating for some time can build on their strengths and capitalize on opportunities for improvement.

Here some benefits of implementing Business Excellence module:

Research indicates that organisations with a business excellence approach obtain significant benefits. This research includes that conducted in Beyond improvement in financial result, other benefits include

• Enhanced innovation and idea generation.
• Increased customer satisfaction.
• Organisational growth .
• Increased employee satisfaction and involvement.
• Improved efficiency and effectiveness, and product reliability.
• Provide an integrated and coordinated way to drive tangible results.
• The excellent model provides a well-defined path for the excellence journey.
• Each key management area, there are practices to implement and measures that can be used to gauge progress.
• Measurement results highlight where the organization is doing well and where it needs to improve and allow for data based decision making.
• The use of excellence models can reduce non value activity by ensuring that all activity in the organization is aligned with the vision and mission and by investing in prevention and appraisal activities that reduce failures.
• Provide a platform for long term organizational success.
• Implemented excellent models continue to improve their performance year after year. This is largely due to the culture of excellence that has developed Organizations committed to excellence.